We Respect Your Privacy Sustainable Gardens 2gether respects the privacy of our customers and web site visitors. When you visit or shop with us, we want you to know we always use industry-standard encryption technologies when transferring and receiving consumer data exchange with our site. We do this because it is our goal to serve you efficiently without exposing you to risks concerning unauthorized access to order transaction information.
On-Line Policy We collect information on-line when you request a catalog or place orders so that we can efficiently fill your catalog request, ship your orders and provide you with e-mail order confirmation pertaining to your orders. The information we collect may also be used by us to contact you for marketing purposes. We do not, however, share your on-line order information or telephone number with other organizations for commercial purposes. If you supply us with your telephone number on-line, you will only receive telephone contact from us regarding orders you have already placed with our company.
E-Mail Policy If you do not wish to receive e-mail from us in the future, please let us know by sending e-mail to us at firstname.lastname@example.org, calling us at 1-833-2gether and tell us that you prefer not to receive e-mail from our company.
Postal PolicyIf you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products or special purchase opportunities. If you do not wish to receive such mailings, please let us know by sending e-mail to the above address, calling us at the above telephone number. We will be pleased to respect your wishes.
Reputable Company Mailing Policy You may also receive occasional mailings from other reputable companies. If you do not wish to receive such mailings, please let us know by sending e-mail to the above address, calling us at the above telephone number and telling us that you prefer not to receive mailings from other reputable companies. We will see that your name and address are removed from the list we occasionally share with other organizations.
You have 30 days from receiving your purchase to return the product. The product must be returned in the condition in which it arrived and in their original packaging (unless damage occurred during shipping which must be reported at time of delivery). The item/product must be returned at the purchaser’s expense and the product must be shipped back within 30 days of Purchase date. The original shipping charges will not be refunded, and a 15% restocking fee will apply.
Special order items or built to suit items cannot be returned.
Order can be cancelled if the item/product(s) have not been shipped. A transaction fee of 9% will be assessed for any cancellation.